A Study of Leadership Behavior, Patient-Physician Relationship and Performance in Physician

MUIR > Seminar > 2011 International Conference on Management Learning and Business Technology Education > Item 987654321/1031

Please use this identifier to cite or link to this item: http://ir.meiho.edu.tw/ir/handle/987654321/1031

Title:	A Study of Leadership Behavior, Patient-Physician Relationship and Performance in Physician
Authors:	Hsu Te Chin;Chiou Ling Jan
Contributors:	Program of Health-Business Administration and University Hospital, Fooyin University, Taiwan;Department of Health Business Administration, Meiho University, Taiwan Email Address of Contact Author: [email protected]
Keywords:	Leadership Behavior;Patient-Physician Relationship;Physician Performance
Date:	2011-04
Issue Date:	2011-07-06T03:05:49Z (UTC)
Abstract:	Objectives: The patient-physician relationship is an important topic for any hospital. The leadership behavior of physician may influence the culture of treatment teamwork and further more, it may affect the patient-physician relationship and performance of the physicians. The purpose of this study was to verify the relationship of leadership behavior, patient-physician relationship and physician performance. Methods: The sample of this study came from a hospital. We used a structural questionnaire to collect the data, including leadership behavior of the physician, patient-physician relationship and physician performance. The questionnaire was filled in by physicians’assistants in the examination room of the Outpatient Department. Results: The leadership style of consideration was significantly associated with the patient-physician relationship (Pearson’s r=0.87, p<0.001). The number of outpatients was significantly related to the initiating structure style (ANOVA, p=0.038). The staff’s satisfaction was associated with the leadership style of consideration (ANOVA, P<0.001). We further found this relationship was strongly positive in regression model ( beta=0.61, p<0.001, adjusted R2=78%). Conclusions: We suggested the hospital could improve the patient-physician relationship by understanding the leadership behavior of the attending physician. The physicians with lower consideration were especially found in the groups that were working on improving their patient-physician relationship and satisfaction of staff.
Appears in Collections:	[Seminar] 2011 International Conference on Management Learning and Business Technology Education

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