| 摘要: | The present work uses a service supply chain for building a managerial framework to solve problem in the agri-food industry. The agri-food industry is characterized by long and complex supply chains for the delivery of diverse products, including vegetables, fruits, rice, fish and other horticultural produce. To improve management performance, a large number of studies on the agri-food supply chain conducted over the last decade have focused on topics, such as performance measurement, demand management, demand analysis, collaboration, marketing, food safety and quality, partnership, cost, and strategic opinions. However, supply chain excellence cannot be achieved without services; services are an intangible capital in managerial processes. Therefore, a managerial framework is proposed to fill gaps in management. The proposed five-step scanning functions is aimed to understanding the attributes, scope, service problems. A case study of international exhibition shows that the service supply chain management is suitable for agri-food industry. |
